"Complaint" – shall mean an expression of dissatisfaction by a Client regarding the provision of investment and/or ancillary services provided to him/her by Met Tech Global Ltd.By completing this Complaint Form you are submitting a formal complaint to Met Tech Global Ltd in relation to your trading account.Only a duly completed complaint form accompanied by adequate supporting evidence(as necessary) submitted through this online form or to compliance@metfx.com will be recorded as a formal complaint.